1. What information do you collect from website visitors and customers?

We collect only the information necessary to provide better service, respond to inquiries, and support business cooperation with our global customers.

When you visit our website, request a quotation, submit an inquiry, or communicate with our sales team, we may collect information including:

• Full name
• Company name
• Email address
• Telephone number
• Country or region
• Business information
• Product requirements
• Shipping details
• Other information voluntarily provided by you

In addition, when you browse our website, we may automatically collect certain technical information, such as:

• IP address
• Browser type
• Device information
• Operating system
• Website pages visited
• Access time and date
• Website usage data

This information helps us improve website performance, provide better customer service, and ensure a secure browsing experience.

2. How do you use the information you collect?

We use your information only for legitimate business purposes and to provide professional service to our customers worldwide.

The information collected may be used for:

• Responding to product inquiries and business requests
• Providing quotations and product recommendations
• Sending product catalogs, specifications, and technical information
• Processing samples, orders, and shipment arrangements
• Communicating about product updates and cooperation opportunities
• Improving our website functions and customer experience
• Providing after-sales support and technical assistance

As a professional steel furniture manufacturer, we value long-term cooperation with customers. Your information helps us understand your requirements and provide suitable furniture solutions based on your market needs.

We will not use your personal information for unrelated purposes without your permission.

3. Do you use cookies or tracking technologies on your website?

Yes, our website may use cookies and similar technologies to improve user experience and website performance.

Cookies are small data files stored on your device when you visit a website. They help us understand how visitors use our website and allow us to provide a smoother browsing experience.

We may use cookies for:

• Website functionality and operation
• Visitor traffic analysis
• Website security protection
• Remembering user preferences
• Improving website content and product presentation

You can manage or disable cookies through your browser settings. However, please note that disabling cookies may affect certain website functions or browsing experiences.

4. Do you share customer information with third parties?

We respect your privacy and do not sell, rent, or trade your personal information to third parties.

We may share necessary information only in limited situations, including:

Business Operations

Information may be shared when necessary for:

• Order processing
• Shipping and logistics arrangements
• Customs clearance
• Export documentation
• Certification requirements

Service Providers

We may cooperate with trusted service providers for:

• Website hosting
• Website maintenance
• Technical support
• Data analysis services
• Communication services

These partners are required to protect your information and use it only for authorized business purposes.

Legal Requirements

We may disclose information when required by applicable laws, government authorities, or legal procedures.

5. How do you protect and manage customer information?

We take reasonable security measures to protect customer information from unauthorized access, misuse, loss, or disclosure.

Our protection measures include:

• Internal data management procedures
• Access control systems
• Secure business communication practices
• Regular website security maintenance

As an international steel furniture exporter, we may communicate with customers from different countries and regions. Your information may be processed or stored in China, where our company and manufacturing facilities are located.

We retain personal information only for as long as necessary to:

• Provide requested services
• Maintain business records
• Complete transactions
• Meet legal and business requirements

If you have any questions regarding your personal information, privacy rights, or how we handle your data, please contact us.

Company Name:
Hengshui Shunfeng Steel & Wood Furniture Co., Ltd.

Address:
Wuyi County, Hengshui City, Hebei Province, China

Compliance/Authorization Clause：
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