FAQ
1. Are you a factory or a trading company?
Yes, we are a professional steel furniture manufacturer and exporter with 17 years of production experience.
Hengshui Shunfeng Steel & Wood Furniture Co., Ltd. is located in Wuyi, Hebei Province, China, one of the famous steel furniture production bases in China. We operate our own manufacturing facility covering approximately 16,000 square meters and are equipped with advanced automatic production lines, including laser cutting machines, automatic bending equipment, and electrostatic powder coating systems.
As a direct factory, we are able to provide competitive prices, stable production capacity, strict quality control, and professional OEM/ODM services for global customers. We cooperate with importers, wholesalers, retailers, distributors, and project suppliers from different countries and regions.
2. What types of steel furniture products do you manufacture?
We specialize in manufacturing modern steel furniture products for residential, commercial, and storage applications.
Our main export products include:
- Marble pattern sliding door wardrobes
- Luxury glass door wardrobes
- Mirror wardrobes with LED sensor lighting systems
- Multi-drawer storage cabinets
- Customized steel and wood furniture products
Our products combine durable steel structures with modern designs, making them suitable for homes, apartments, hotels, rental properties, and retail markets.
We continuously develop new designs according to market trends and customer requirements. Customers can also provide their own designs, specifications, or market preferences, and our engineering team can assist with product development and customization.
3. Can you provide customized products and OEM services?
Yes, we provide professional customization and OEM services according to customers’ requirements.
We support customization in various aspects, including:
- Product dimensions and structures
- Door colors and printing designs
- Surface finishes
- Hardware accessories
- Packaging requirements
- Customer branding and labels
Before mass production, our team will confirm all technical details, drawings, samples, and specifications with customers to ensure the final products meet market requirements.
With our experienced production team and flexible manufacturing capabilities, we can help customers develop unique products for different markets and build long-term business cooperation.
4. What are your MOQ, payment terms, and shipping options?
Our standard MOQ is 1 × 40HQ container.
To provide better container utilization and more flexible purchasing options, we support mixed loading of different models within one container according to production arrangements.
Our standard payment terms are:
- 50% deposit before production
- 50% balance payment before shipment
We support international trade terms including:
- EXW (Ex Works)
- FOB (Free On Board)
We can also cooperate with customers using Sinosure credit insurance solutions according to specific business requirements.
All products are professionally packed in cartons and designed for international transportation, helping customers reduce shipping costs and improve warehouse handling efficiency.
5. How do you ensure product quality and provide after-sales support?
We follow strict quality control procedures throughout the entire production process to ensure stable product quality.
Our quality management includes:
- Raw material inspection
- Production process monitoring
- Welding and structure checking
- Surface coating inspection
- Product assembly testing
- Final inspection before shipment
For international customers, we provide complete after-sales support, including:
- English assembly manuals
- Product installation guidance
- Spare parts supply
- Technical assistance
We can also provide export documents and certification support, including FORM E, COC, SIRIM, and other required documents according to destination market requirements.
Our goal is to establish long-term partnerships with global customers by providing reliable products, professional service, and stable supply capacity.